Good news, bad news

The big news stories are almost always about disasters and terrible things. The good news in life is not nearly so dramatic. The good parts are people helping each other, one-on-one. One building going up, one life improved by science. Each child who grows and learns for another day.

This is a property of complex systems. Improvement happens in “lots of tiny, measured steps in the same direction performed by many people over a long time.“ (@jackdanger) Catastrophic failures are sudden.

It is the same with software. Once critical systems are in production, and reach a level of scale and complexity that makes them useful and hard to change, improvements come in small incremental steps. Disaster comes suddenly. Success is in keeping them alive to grow and learn another day.